Supports and Services

Central Intake Services image - Supports and Services

Central Intake Services

The Arc of Steuben welcomes any inquiry for services for a person with an intellectual and/or developmental disability, including autism. We can provide guidelines and direction on how to apply for services from the Office for People with Developmental Disabilities (OPWDD), including assisting you in navigating the OPWDD’s Front Door eligibility process. Each year The Arc of Steuben guides many individuals and families through the intake process and connects them with the programs and services best suited for their needs.

Interested in receiving our services?

Step 1

Contact Us

Start by reaching out to our Intake Coordinator.

Step 2

Care Coordination Selection

When we have answered all of your questions about the services offered through our agency, you will select your Care Coordination provider and let OPWDD and the providers know whom you have chosen. We will help guide you with any additional questions or concerns you may have.

Step 3

Plan Development

With the assistance of your Care Coordinator, you will develop a plan to cover all your needs. The Arc of Steuben is here to help meet you and your family’s needs. For more information visit OPWDD’s Front Door

For more information visit OPWDD’s Front Door

Community Supports

In alignment with our overall organizational goals, The Arc of Steuben offers various community supports for individuals with a disability, as well as their loved ones, including:

  • Crisis Support – Helping families cope with crisis, our trained professionals respond quickly and assist in developing a plan to resolve a crisis situation.
  • Respite Programs – We’ll care of your loved one, with a disability, at home, during the day or evening, giving you a chance to run errands, attend an event or take a vacation.
  • Financial Assistance – Reimbursement is available to individuals with a developmental disability living independently or with a spouse, sibling or significant other. We’ll help with housing costs so individuals with disabilities can maintain their independence.

Family Reimbursement Programs

We can assist families caring for other family members with developmental disabilities with increased expenses, enhancing family stability and preserving family unity.

Teens Recreation

Our programs offer a variety of activities for teens in an environment where they can discuss their concerns with each other and with our staff.

For details or to register for any of these supports or programs, contact us


Self-Direction is a service empowering individuals with disabilities and their families to design and manage a self-directed plan based on their individual needs and goals. With assistance from a Broker, a person with a developmental disability and his/her family are able to control their own individualized and portable budgets in order to hire and manage their own staff supports. Brokers will also assist in developing a circle of support as well as a budget for services. Each self-directed plan is as unique as the participant who designed it.

Fiscal Management Services

The primary role of The Arc of Steuben’s Fiscal Management Services is to pay for the supports and services identified in the participant’s approved Self-Directed plan and budget. The Financial Management Service (FMS) functions as the official “Employer of Record.” Individuals must be enrolled in the OPWDD HSBC Waiver in order to be eligible for Self-Directed services.