Arc Associates


Reynolds named Relief Associate of the Quarter

Nicole Reynolds has been named the Arc of Steuben’s Relief Associate of the Quarter for the first quarter of 2017.

Nicole works as a Support Specialist in the agency’s residential department. She was nominated by Jill Myers for the relationship Nicole developed with the residents of the Elm Street home.

“On the evenings she was working, you could often hear laughter and joy coming from the gentlemen and her as they were interacting together,” Jill's nomination letter said. “Whether it was making dinner, eating, doing clean up, or whatever else they were doing, it was easy to see that the guys quickly developed a trust and respect for Nicole. I have seen that she has had this effect on many others she has worked with as well in other locations. Nicole is definitely an asset to any team and the agency as a whole, and she always has the best interest of the people we support in mind and at heart.”

Also nominated for Relief Associate of the Quarter were Sue Ann Pietrzak and Mary Benduz-Guck.

The Relief Associate of the Quarter award was created to recognize the hard work of the agency’s Relief Associates. Relief Associates are often asked to pick up shifts when there is a shortage of Direct Support Professionals due to illness, vacation or staffing shortages.